- Shipping & Return
Shipping & Return
Free standard shipping within US (3-7 days delivery). We usually ship within 24 hours upon order confirmed. A tracking number will be emailed to the buyer once available.
We also offer expedited shipping service within US (2-4 days delivery).
Following the thirty (30) days from the original date of purchase, you may return any product purchased from JETech, for any reason and receive a refund for the original purchase price of the product. As per our Return Policy, we do ask that you ship the item back to us and that it be in new, unopened and a sellable condition.
JETech will cover return shipping costs for any issues that are the direct result of an error or quality-relating issue made on our end, such as: receiving a damaged or defective item(s), or having been shipped an incorrect product. All other return costs/shipping fees will be covered at our discretion.
Shipping fees relating to exchanges for correct models/versions, or accidental orders will be the responsibility of the customer. Also, if a product is fulfilled and/or shipped to you through our selling platform of Amazon，Walmart or other selling channel, you will need to contact corresponding Customer Support department and abide by their specific policies regarding returns. (Please note: unauthorized reselling of any and all JETech and JETech brand products is prohibited.)
At JEDirect, customer satisfaction is our #1 concern.